In an insightful and entertaining session on March 24th, U.S. Ambassador to the UK Matthew Barzun discussed the importance of engagement and networks in public diplomacy. Ambassador Barzun described how since almost all phones sold nowadays are mobile phones, the term itself has become an oxymoron. Barzun believed that the term public diplomacy was following the same trend line as the importance of public engagement increases.
To illustrate his point, Barzun asked the audience to describe which 130-year old company produced the first digital encyclopedia. The answer was Encarta, which was backed by the world’s most powerful and rich software company Microsoft. Yet this multi-billion dollar company was driven out of business by a ‘kid from Alabama,’ Jimmy Wales, who developed a bottom up model called Wikipedia, ‘the largest knowledge transfer engine in history.’
Barzun then asked the audience to imagine four squares along the following lines:
According to Ambassador Barzun, the magic was not going digital but going network and digital. But one could have very effective combinations of analogue and network such as conference calls. The key Barzun emphasized is to engage. Inside an organization one can be surprised what one can accomplish if rather than task people, one asks people for help. In public events the key is to listen, seeking not so much to be understood as to understand. “Outreach” or “reaching out” is not nearly as effective as engagement, which involves understanding and listening.
“If you listen, people will hear you differently,” he said. “If you repeat the pattern, good stuff happens.”
Answering a question about socio-media analytics, Ambassador Barzun noted that “things can be very precise without being accurate.” Judge the effectiveness of what is happening in the digital world by comparing the same to the analogue or real world. Computer or digital tools can be misused or overused. Twitter can allow an overuse of a broadcasting approach or power point can be overused to bombard audiences with information: “If power corrupts, Power Points corrupt absolutely.”
Ambassador Barzun stated that public diplomacy can build a reservoir of good will. You can fill the reservoir ‘a cup at a time’ or sometimes with a ‘hose’ and refill it when it gets punctured and fill it again. A positive example was President Obama’s dancing the tango in Argentina, which he said demonstrated humility and an interest in the local culture.
Ambassador Barzun closed by describing the image of the hierarchy, which could be described as triangles, with, for example, a Minister of Foreign Affairs at the top of the pyramid, and the circle of influences such as journalists to the wider public, which could be imagined as a cloud encircling the other two. We are living more and more or our lives online but engagement remains paramount. If one approaches challenges in a hierarchy mindset, one will fail just like Encarta.
Note: This entry was originally posted on ipdgc.gwu.edu as an event recap.
David Ensor, director of the Voice of America, believes America’s voice is a “far more” effective weapon in foreign policy than most hard power tools, and that most Americans don’t realize the value it has in furthering US policy abroad.
He said this and more at Tuesday’s event, “America’s Voice: U.S. International Media in the Age of Putin, ISIS, and Ebola“, held at the School of Media and Public Affairs. In front of an audience of nearly 100 students, faculty, and professionals, Ensor shared his trajectory in becoming the director of VOA after 30 years as a journalist covering national security and a variety of other topics. He made the case for why VOA matters in today’s “crowded” global media market, despite having its roots in the U.S. government as a tool of public diplomacy.
“What VOA does is honest reporting and we do that because it’s the law of the land,” Ensor said. “There is room on the VOA platform for objective journalism and editorials supporting U.S. policy.”
After sharing two videos that demonstrated the VOA’s breadth of international news coverage in multiple languages, Ensor sat with Frank Sesno, director of the School of Media and Public Affairs, and discussed in an interview format the challenges VOA has faced in recent times, such as budget changes, the Russian crackdown on international media outlets, and the value of studying journalism despite declining job opportunities for recent graduates.
“If given a bigger budget right now, I would spend that on improving our news services in Russian, then Kurdish and Turkish, and then Mandarin,” Ensor said. In regards to Russia’s ban on VOA in the country, Ensor said he would reach out to private companies and set up alternate news outlets in the former Soviet space to help bring alternative voices to the country.
“There’s a reason some governments around the world try so hard to block alternative voices. It’s a powerful tool than most realize,” Ensor said.
Following the interview, Ensor took questions from the audience, which varied from the protection of journalists in dangerous countries and efforts by the U.S. in competing with terrorist communication networks.
“Yes, there a lot more voices out there,” Ensor said in his closing remarks. “But we offer a certain kind of credibility that cuts through the cacophony.”
The Broadcasting Board of Governors (BBG) met again last week in its ongoing efforts to manage and improve our international broadcast operations. As both a public diplomacy practitioner and as a U.S. taxpayer, I have a keen interest in seeing that our limited resources for international broadcasting are spent as effectively as possible. As such, I have followed the long and ongoing debate over where and how we should broadcast, as well as how to measure the impact and effectiveness of our efforts with considerable interest. And although I have no deep expertise, nor can I offer any magic solutions, I do nevertheless think that we might usefully focus the debate by simply reframing the broadcasting challenge.
I fear that many of us (myself included) have misunderstood and over-simplified the challenges of international broadcasting. We tend to think of the BBG and the services that it oversees as roughly equivalent to conventional, commercial television or radio broadcasters like CNN, Fox, or even Al-Jazeera or CCTV. The danger in succumbing to that simple fallacy is that we then compare overall budgets and audience reach as if we are comparing apples to apples when, in actuality, BBG offers more of an assortment of apples, oranges, bananas, and other fruit.
In some limited markets, VOA or its sister services might have the means and licenses to broadcast directly and compete head-to-head with local broadcasters. Let’s call those “apples.” In most cases, however, the U.S. broadcasters partner with local affiliates who agree to carry U.S. programming on their own airwaves, sometimes on a contract-basis and in most cases, at no charge whatsoever. In those cases, the audience share is heavily dependent on the local affiliate, as well as the particular format, program, and time slot we agree upon. Let’s call these “oranges.”
But not all markets are created equal. In many countries, local affiliates are not permitted to partner with us at all and our own signals are blocked or jammed. Here the BBG and its services have had to explore creative means by which to deliver our programs, often over the internet or through other means depending on the local circumstances. We might call these “bananas,” “kiwis,” and “mangos.”
The precise mix of programming that we offer in each of these markets, moreover, differs depending on local demand and competition. In some markets we might choose a combination heavy on popular entertainment and lighter on news in order to attract a larger and younger audience. In other markets we might rely heavily on news and high-brow entertainment to reach a more elite and, perhaps, politically-influential audience. Both of these activities also fit within the VOA Charter, for example, which speaks of the requirement to “win the attention and respect of listeners.” Now instead of individual fruits, we have a range of different fruit salads.
Finally, even as the BBG and its services pursue all of these different broadcasting models, they are also faced with a media landscape that is being transformed by digital technology before our very eyes. Mobile and even smart phones will soon be ubiquitous around the world and internet and social media access will follow shortly after. The BBG – along with every other media player out there – is trying to maintain an appropriate balance of investments in old and new media formats while studying and adjusting to the evolution of media consumption habits in different markets.
The BBG reported recently that its services now reach a global audience of over 200 million people each week, but what does that mean given the diversity of markets described above? If we persist in thinking of the BBG and its services as a single, conventional, commercial broadcaster and use such aggregate numbers, we should simply be chasing audiences in large markets like India (where we actually cut most broadcasting services a few years ago). When we know that our target markets include smaller but critical countries like Afghanistan and Iran, why do we obsess over global market shares and total audience figures? Similarly, we spill a lot of ink in arguments and discussions comparing the BBG budget of $750 million to much larger amounts that China and Russia spend on CCTV and RT. Are the numbers at all comparable given our wildly disparate missions?
Having complicated the issue sufficiently, I will offer a few suggestions for areas that we should focus our attention on instead. First, where should we be? I think we all accept the fact that our resources are limited and that, as a result, we need to focus our efforts on the countries and markets that are most significant from a foreign policy perspective. This will also take into account the BBG standards and principles, of course, but those include first and foremost to “be consistent with the broad foreign policy objectives of the United States.”
Second, we should discuss what model or fruit or fruit salad is most appropriate or even possible for given markets. We are not trying to be CNN, but shouldn’t we discuss whether we are trying to be NPR, Sean Hannity, Jon Stewart’s Daily Show, reality TV, or some combination of them all? That in turn, will give us a better indication as to appropriate measures of success and effectiveness. In other words, we may not be chasing the largest audience numbers, just particular audience segments. Measurements should be adjusted accordingly. If the requirement is to reach younger audiences, we should not measure our efforts against audiences ranging from age 15 to death.
Third, I was delighted to learn that we have begun to explore deeper cooperation with other like-minded international broadcasters, sharing, for example, the costs and results of our research efforts. Might we not explore even closer partnerships on particular programs in specific markets where our interests coincide? How about jointly producing individual programs? Additionally, are there opportunities for the BBG to purchase and adapt U.S. commercial products or even partner with U.S. news organizations in our overseas broadcasting efforts?
The BBG and its services are not – and should not be – driven by a commercial desire for profit. Nevertheless, by framing them – either consciously or unconsciously – in the model of a conventional commercial broadcaster we run the risk of adopting global audience and budget-to-audience ratios as proxy commercial measurements of effectiveness. Instead, we should uncouple BBG performance from such measurements and use that freedom as a comparative advantage as we pursue our true objectives of advancing U.S. foreign policy and promoting access to objective news and information. In the end, we may find that the most effective ways of doing that involve targeting smaller audiences in particular markets or adopting all-digital internet platforms in others.
Fortunately, many of these conversations are already taking place. Let’s just not get distracted by the global aggregate budget and audience numbers, avoid conflating fruit salads with apples, and stay focused instead on what really matters here.
The views expressed in this blog are those of the author and do not necessarily reflect those of the State Department or the U.S. government. The author is a State Department officer specializing in public diplomacy, currently detailed to the IPDGC to teach and work on various Institute projects.
Of course, one cannot compare the typhoon that has left 4,000 dead and 12,000 injured in the Philippines with the tornadoes in the U.S. which resulted in less death and damage this weekend. But the common ingredient is the critical importance of timely information before, during and after a crisis. Natural disasters come quickly. How prepared people are for the onslaught of deadly winds and bad weather is often directly related to how much accurate and timely information they received beforehand.
If ever we doubt the role of governments in providing information, think about what happens if local, provincial, state, federal, national or international information is lacking. An individual with an iPhone is important, but the view is limited. We need the local weatherman and local radio supported by the national weather service. Individuals can assist, but also important is an organized large-scale governmental response, rescue and assistance coordinated by local, state and federal officials with—when necessary—militaries capable of doing the heavy lifting, literally and figuratively.
We need good public diplomacy and public affairs to reach people with good information. That takes resources, training, and professionalism. We need to keep investing in that architecture and personnel today and tomorrow.
In late May, protestors descended on Istanbul’s Taksim Gezi Park. At first, there was a small sit-in over re-development plans that would have it, one of the few parks in European Istanbul. After months of unsuccessful petitioning to save the park, activists took to camping out there to prevent the demolition. Police removed them by force, setting their encampment on fire in the process.
The state’s aggressive response was met with outrage as images of the police action spread. This brought far more protestors to the park. They expressed a general dissatisfaction with the government’s increasingly restrictive policies and actions. Some were displeased with new limitations on alcohol sales during certain hours, increasing censorship and bans on public displays of affection. The government deployed punitive measures against dissidents and those insulting religion.
Turkey’s contemporary politics is defined by a delicate, but tilting balance between the religiously-inclined socio-politics of the dominant AK party and the deep strain of Kemalist secularism. The latter is reflected constitutionally, going back to the founder of modern, post-Ottoman Turkey. It’s a set of nationalist values entrenched institutionally in the military, which plays a vital role in shaping Turkey’s polity, as well as among a good portion of the Turkish population. The AK party, however, was re-elected several times by a majority of the country, and therefore enjoys something of a popular mandate to legislate socially conservative policies. The modernist, westernizing vision of Turkey is at odds with the outcomes of democratic process.
This turn in political culture matches Turkey’s pivot in foreign affairs, from its abandoned westward aims of joining the European Union to playing a more active role in Middle Eastern international relations.
Protests that began over a very specific qualm — the razing of the park — quickly grew to larger movements of general dissent in others parts of the country. Labor strikes, mass protests and organized action by professionals and academics confronted the government. Riot police frequently used force and instruments such as tear gas, clubs and other weapons to disperse crowds.
Turkish President Abdullah Gül recently praised the original sit-in for the values it espoused, though he differentiated them from the later agitators who he saw as perpetrating violence. In response to the accusation that the state’s response was overwrought, he said its tactics were quite consistent with the types of response in other countries. Rather than seeing these as amounting to a crisis of legitimacy, he sought to normalize the protest and the state’s response: “These kinds of problems are mainly democratic and developed countries’ problems. Turkey’s problems have come to a point resembling these.” In other words, these are #firstworldproblems.
President Gül’s claims are hard to square with the extent of violence that ensued. Freelance journalist Ahmet Sik said: “I have worked in war zones but Taksim was terrible. The security forces were hunting people down. Media personnel are targeted twice over. By demonstrators who think they are siding with the government and not covering events properly. And by the security forces, who deliberately fire at us.”
I am sure reasonable people can disagree to whether this is hyperbole or not, but one less ambitious question could be: How capable was foreign and Turkish media in reporting the story?
At a recent one-day symposium at Dublin City University, Esra Doğramaci spoke on this exact topic. She highlighted numerous, systematic errors in traditional news coverage, and showed how social media helped correct misreporting.
Her most stinging critique was that foreign media reported these protests within an “Arab spring” frame. This suggests a revolutionary purpose aimed at regime change, rather than towards specific policy reforms. Referencing the protests as “Turkish Tahrir” was emblematic of “sensationalism and misinformation.” The numbers, the eventual unanimity, and the scale of government repression did not match, making the Arab spring frame fall flat. As one analyst suggested the underlying issue is identity, and that Kemalism was a “spent force” while long-suppressed religious politics are emergent.
Not only did news media fail to explore this more relevant historic context, but they offered reductionist and ahistorical parallels instead. She points out The Economist cover that superimposed Prime Minister Erdogan’s face on an Ottoman Sultan’s body.
Doğramaci pointed to blatant acts of misreporting, from identifying a mass audience for the Prime Minister as an anti-government protest, to outdated photos of an injured child, to articles gauging national opinion based on interviews with ten Turks. One rumor that the government shuttered cell phone service was reported, but shown by a social media user to be false. She attributed these, in part, to the problem of producing “news requiring least effort.” Social media users, could correct the record and push journalism to be better.
There are, however, other systematic issues. The Turkish spring frame, could reflect a lack of familiarity with the idiosyncrasies of Turkey, such as the deeper tension in its changing political culture. Editors or journalists may just collapse it in with the set of Arab countries that saw uprisings starting in late 2010 — Tunisia, Egypt, Libya, Yemen, Bahrain and Syria. Or, it could be a frame intended to grab more page views: a “hook.” That certainly seems to be the purpose of magazine covers, after all.
Covering it poorly is probably better than not covering it all. CNN Turk, Doğramaci mentioned, famously ignored the story all together, showing a documentary about penguins instead of the first protests. CNN International was more on the ball, refusing to get scooped. The CNN Turk documentary led to a fun protest meme. The penguin became the protestors’ new logo for neglectful media non-coverage.
One wonders, however, whether we can just fully blame faulty media coverage. The Turkish government’s high rate of convicting and imprisoning journalists won it the nickname “world’s largest prison for journalists.” When Reporters With Borders deems a country that, one wonders how state policy and pressures interfere with journalists’ access and ability to report competently on important stories, such as these protests. Documented reports of intimidation and censorship of journalists suggest government policy can also create reporting skews. One impact is it discourages reporters from covering it. This could be the reason CNN Turk was slow to the subject.
Turkish repression of media is so extensive that it immediately calls into question President Gül’s assessment of the protests and the state response.
Despite the potential for social media users to circumvent traditional state instruments, such as its criminal law, the thick censorial regime would be very likely to impact how key moments in Turkey’s struggle for a new direction are presented, making the veracity of information more difficult to decipher. Far from excusing sloppy journalism, unimaginative metaphors and skin-deep analysis in news media, pointing to the lack of press freedom in Turkey is an essential first step towards helping outsiders better understand what is happening within.
Competitions to host the Olympic games inevitably generate considerable controversy and criticism about the merits (or lack thereof) of hosting the games. Most of the debate focuses on the economic costs and benefits involved.
Little attention is paid, however, to listing the intangible benefits of hosting such a major event. Public diplomacy should be high on any such list. Hosting the Olympics is a unique opportunity to attract international attention – not only hundreds of thousands of tourists, but also many millions of television viewers – and to shape a powerful and positive narrative of the host country, city, and its people. Recent hosts, most notably China, worked hard to capitalize on this very opportunity.
There are obvious risks for the host, of course, including the possibility of a man-made or natural disaster, as well as the potential for groups to use the event to highlight particular political agendas. Russia, for example, currently faces precisely such a challenge with regard to its record on LGBT issues and the upcoming Winter Games in Sochi. That said, perhaps no other event has quite the same potential for national rebranding and polishing of a country’s image than the feel-good vibes of the peaceful competition, international camaraderie, and mutual understanding epitomized by the Olympic Games.
While the nay-sayers will have their say, I have no doubt that leaders in Japan, Turkey, and Spain all had this in mind as they lobbied for the 2020 games. Congratulations to Japan (and good luck to Turkey and Spain in their future bids) for securing this incredible public diplomacy opportunity!
The views expressed in this blog are those of the author and do not necessarily reflect those of the State Department or the U.S. government. The author is a State Department officer specializing in public diplomacy, currently detailed to the IPDGC to teach and work on various Institute projects.
By Max Entman
In a recent speech at the 2012 Institute for Cultural Diplomacy conference, former Canadian Minister of Foreign Trade Stockwell Day argues that cultural diplomacy can be used to advance certain broad principles that can help alleviate poverty around the world. Day posits that the existence of three essential freedoms – of enterprise, of religion, and of self-determined governance – can dramatically increase the likelihood that a given country will help its citizens out of poverty. Day suggests that the promotion of these principles by developed countries in developing countries is a cultural-diplomatic mechanism for sowing seeds of prosperity. Day’s assumption of consensus on these principles may be flawed, but it begs the question: is there a way for states to better coordinate cultural diplomatic efforts to achieve shared goals like poverty alleviation?
One answer to this question would be to create a new network of cultural diplomats that crosses national boundaries. Ideally, this “Conference of Cultural Diplomats” would be a diverse, collaborative network with the primary goal of sharing best practices in channeling cultural diplomatic efforts toward helping people in need. Admittedly, foreign ministries of many countries might have concerns about sharing their approaches with diplomats from other nations. However, cultural diplomacy is not a zero sum game. The whole point of such an initiative would be to find ways that the cultural diplomacy efforts of multiple nations can have positive impacts that are mutually reinforcing, not undermining. Such a network would take years to build, and would likely require the financial and organizational backing of an existing NGO in order to get off the ground. The potential benefits would dramatically outweigh these costs.
In recent years, much has been said about the power of “network public diplomacy,” as enabled by the Internet and other information and communication technologies. However, even advocates for this more relational approach have begun to recognize that it is not a catchall solution for all of the problems facing public and cultural diplomats. Professor Rhonda Zaharna of American University recently identified four fallacies in the prevailing discussion of “network public diplomacy.” In essence, she argues that “network public diplomacy” as an overarching concept is not valuable when it lacks specificity, and further that the network model is not always the best approach in all scenarios. In this spirit, let me be clear about the specific type of network approach I am proposing. In Zaharna’s typology, the “Conference of Cultural Diplomats” would be a “network of collaboration that strives to generate value-added information” for its members and the world at large. It would achieve this by leveraging the insights of its diverse membership. This network structure would not mean a dogmatic adherence to a “network communication” model of public diplomacy by members of the network.
In his 2002 book Elusive Quest for Growth, William Easterly argues that investment in the generation of knowledge has become especially valuable in the age of globalization, as knowledge is more likely than ever to leak from one person to another. These leaks can lead to “virtuous cycles,” which can dramatically speed economic development in poor countries. Cultural diplomats and the governments they represent are in a position to aid the creation of more of the “virtuous cycles” that Easterly discusses. Through networked collaboration, a “Conference of Cultural Diplomats” could amplify the effectiveness of existing cultural diplomacy efforts, while simultaneously spurring innovation. Moving beyond the zero sum cultural diplomacy paradigm will likely be difficult, but the rewards will be worth the trouble.
Max Entman is a graduate student at the George Washington University. His piece forms part of Take Five’s series of student reflections on aspects of cultural diplomacy as communication.
by Brad Gilligan
Last month, advocates of lesbian, gay, bisexual and transgender (LGBT) rights deployed thousands of supporters to the grounds outside the U.S. Supreme Court during oral arguments in two landmark cases. A Pew Research Center poll demonstrates the dominant frame being deployed by media to tell the story. “Growing Support for Gay Marriage: Changed Minds and Changing Demographics,” the headline reads.
While the pro-equality campaign in the U.S. may represent a real sea change in our national public opinion, other countries’ perspectives vary by degrees. Under Hillary Clinton’s leadership, the State Department annually documented the status of LGBT people around the globe in its report on human rights practices. Memorably, Clinton said in a speech at the United Nations that “gay rights are human rights.” These remarks were coordinated with a memo from President Obama in the same week that detailed the first ever US government strategy to deal with human rights abuses against LGBT citizens abroad.
In parts of the world, perils faced by LGBT citizens are well known: In Uganda, the parliament proposed a bill which would make some homosexual acts a crime punishable by death. While in New York, Iranian president Mahmoud Ahmadinejad infamously commented “we don’t have homosexuals like in your country.” And in Russia, parliament is considering a nationwide ban on ‘gay propaganda’ to minors—in the same year that international attention was drawn to members of the feminist, pro-LGBT, punk-rock collective Pussy Riot after they were jailed by the Putin government.
When the State Department promotes gay rights abroad, cultural diplomacy acts as one of the primary drivers of that agenda. Cynthia P. Schneider describes the relationship: “Public diplomacy consists of all a nation does to explain itself to the world, and cultural diplomacy—the use of creative expression and exchanges of ideas, information, and people to increase mutual understanding—supplies much of its content.” Through partnerships with regional and local civil society groups, the Department engages communities in dialogue about the value Americans ascribe to all people, no matter who that person is or whom that person loves.
Not to say that the U.S. does not receive its own share of criticism for its domestic LGBT policy: an interactive display from The Guardian documents the variability of gay rights, state by state. Until a 2003 Supreme Court ruling, sodomy laws remained on the books in 14 states. Today, others still prohibit adoptions by gay couples or permit dismissing workers on the basis of gender identification.
To focus on the theme of LGBT rights, and the practice of cultural diplomacy worldwide, I began with a small exercise in role reversal: How does one country (I selected Canada) work inside the U.S. to promote its foreign policy?
In 1995, a review of Canadian foreign policy granted culture new status, erecting it as a third pillar in the country’s diplomatic priorities, beside security and the economy. The report praises its culture as a potent force for the nation’s international reputation. “Our principles and values—our culture—are rooted in a commitment to tolerance; to democracy; to equality and to human rights”. Among the recommendations made in the document, it elevates the potential of mass media (e.g. television, film, and radio) in particular to reach audiences outside of Canada’s borders.
Like the BBC, the CBC (the Canadian Broadcasting Corporation) operates as a public entity. The government approves and funds programming consistent with the mandate to, among other stipulations, focus on Canadian content. For instance, the broadcasting license for MTV Canada requires that a minimum of 68% of daytime and 71% of prime time programming be of Canadian origin. The network describes itself as offering a “distinctly Canadian interpretation of the MTV brand across multiple platforms,” in 171 territories around the world.
One such program, airing since 2009, is 1 girl 5 gays. The 30-minute talk show sees host Aliya-Jasmine Sovani asking 20 questions about love and sex to a rotating panel of gay men from the greater Toronto area. Toronto holds a reputation as a vibrant center of gay life in Ontario; Church Street, especially, has a rich cultural history and has been depicted before in popular media exported south of the border.
Logo TV, a US gay and lesbian-interest channel, picked up 1 girl 5 gays in 2010. The first season increased ratings in its time slot +55% compared to the network’s Q4 2010 average.
Pew’s poll, referenced earlier, found that roughly a third (32%) said their views changed because they know someone who is homosexual. Mass media may well be another variable at play, subbing for physical one-to-one contact. The show builds relationships on this principle, between the host and panelists (and the audience by proxy).
A rudimentary content analysis of episodes from 1 girl 5 gays’ first season begins to generate a map for how dialogue can be used to strategically shift opinion about LGBT rights. In any one episode, an average of five questions conjure pointed images of gay sexual experiences (“Do you have a gag reflex?”) while the remainder are interchangeable to hetero- or homosexual couples (“If your sex life was a colour, what colour would it be?). The majority have nothing to do with sex at all (“Whose autograph have you asked for?”).
Especially notable, the show frequently inserts a question in the final segment looking inward at the program or at common LGBT experiences: “How do you feel gay men are represented on this show?” “Does the pride parade reinforce stereotypes?” “If there was a pill to make you straight, would you take it?”
Statistical wizard Nate Silver points out how demographics and population density are likely indicators of support for same-sex marriage. It would be overdrawn to say 1 girl 5 gays answers this problem intentionally by increasing the opportunities for exposure to discussion of LGBT experiences; but, as a byproduct of capitalism (i.e. the proliferation of broadcasting in the U.S. via for-profit cable TV), the amplification of Canadian commitment to tolerance aids the cause of LGBT rights in the U.S., and represents one instance of successful cultural diplomacy in action.
Brad Gilligan is a graduate student in the Media and Public Affairs program at the George Washington University.
By Amelie Barratt
John Kerry’s first official tweet as the new Secretary of State will be interesting to keep in mind as we watch him navigate the Internet in his new role. Although Hillary Clinton did not tweet while holding the position, she is recognized for drastically enhancing the State Department’s commitment to outreach and public diplomacy in particular.
The ability to reach millions through social media makes Internet freedom a top priority for the United States, seen not only as a desirable policy, but as an extension of basic human rights. The Bureau of Democracy, Human Rights, and Labor within the U.S. Department of State defines it specifically as “an aspect of the universal rights of freedom of expression and the free flow of information.”
Today and tomorrow, the State Department is hosting Tech@State, a convention with its theme this year focusing on the use of technology to enhance and expand Internet freedom. The event, held at the George Washington University in Washington DC, will consist of panel discussions among key thinkers in the realm of Internet and how its freedom can enhance diplomacy worldwide.
Also of note is the upcoming Fifth World Telecommunication/ICT Policy Forum organized by the United Nations’ International Telecommunication Union (ITU). The three-day event from May 14 to 16, which will take place in Geneva, Switzerland, will create an environment where experts and policy makers can “exchange views on the key policy issues arising from today’s fast changing information and communication technology (ICT) environment.” Some hesitation among Internet freedom activists surrounds the event as many countries requested international regulation on Internet use at the 2012 World Conference on International Telecommunications (WCIT), held in Dubai, UAE, leaving activists worried that regulatory measures could lead to government overreach.
With all these events lined up in the near future one can’t help but ask who exactly the audience is. Are policymakers truly the top tier and the only ones in need of inclusion? How could public, and more specifically, cultural diplomacy enhance these events? Cultural programs and student exchanges in the past have proven to be very effective in bridging gaps where nations are at odds, bringing publics together to work towards a common goal, in this case, Internet freedom. Perhaps this issue could use some help from public and cultural diplomacy practitioners to win the hearts and minds of those in need of convincing of the possibly great outcomes of Internet freedom.
The recently proposed Global Internet Freedom Act by Rep. Zoe Lofgren is interesting to take into account which would operate as a task force, monitoring “both the U.S. and other countries that deny market access to Internet goods and services or threaten the technical operation, security and free flow of communications on the Internet.” And although not specifically mentioned, conferences such as the WCIT would be among the types of events monitored by this proposed legislation.
Internet freedom is clearly a discussion that is recognized among many states but still remains a topic in need of much advancement. The overarching question of whether or not government should be involved in regulating the use of Internet seems to cause a visible divide between nations who perceive this freedom as a threat and those who associate it with positive growth. 2013 will be the year to watch as the discussion on Internet use continues on all levels.
Amelie Barratt is a graduate student at the George Washington University where she is working towards her degree in Global Communication with a focus on Public Diplomacy. She currently works at the U.S Department of State in the Office of Children’s Issues.
The above post is from Take Five’s new Student Perspective series. Graduate students studying Cultural Diplomacy as Communication at the George Washington University are encouraged to think about themes such as youth, gender, health, climate, free press, and democracy, and write on how these themes relate to cultural diplomacy and to communication. The posts involve thoughtful commentary on the writer’s chosen theme, linking to class readings and discussions.
Under Secretary of State for Public Diplomacy and Public Affairs Tara Sonenshine, who delivered the annual Walter Roberts Lecture at George Washington University last Thursday, comes from a serious press and media background. She is the recipient of 10 News Emmy Awards and other awards in journalism for broadcast programs on domestic and international issues. She has also worked as strategic communications adviser to Internews and the International Women’s Media Foundation, among a number of other international organizations.
So it was all the more striking how prominently cultural diplomacy featured in her comments last Thursday, just as it does in many of her other communications — including the U.S. public diplomacy highlights she publishes every few weeks.
This is a reminder that the Under Secretary recognizes and embraces the fact that cultural programming IS communication. It is an essential diplomatic tool that enables the U.S. to persuade influential people to listen to us with an open mind; allows us to share knowledge and skills with potential international partners and allies; and helps us attract positive attention via mass media and digital media.
As Harvard scholar Joeph Nye has noted, the scarcest information resource in the 21st Century is likely to be the audience’s attention span. Here in the U.S., despite the plethora of contemporary media distractions, most citizens still pay some attention to what our own government says, because we know it might affect us directly, and also because we conceive of every citizen having a watchdog role. Certainly U.S. journalists see scrutiny of government as an obligation.
But it would be a mistake to think that official U.S. statements and policy explanations get even the modest automatic hearing abroad that they do at home. People are certainly interested in what the U.S. is up to, but they have a host of non-U.S. sources for that information that are more familiar to them, more trusted, and frequently more accommodating to their preconceptions.
Overseas, it takes creativity and insight to increase the chances that people will listen to U.S. officials with an open mind, and be prepared to respond accordingly.
This is why public diplomacy practitioners know that cultural programming is increasingly vital to the achievement of foreign policy goals. Some cultural programs serve as the proverbial “picture worth a thousand words,” projecting the essence of American policies, principles, and values via local mass media and fast-growing new digital media. Some cultural programming works as a powerful teaching tool to help influential people abroad understand (if not necessarily accept) both U.S. foreign affairs priorities and fundamental American principles.
More fundamentally, cultural programming fosters relationships and understanding between foreign officials and U.S. diplomats who will be called on, sooner or later, to work on contentious issues across the table from one other. It helps sustain generalized affinities even as individuals come and go in the diplomatic service. And it helps connect the real global communicators of the 21st century: journalists, activists, scholars, researchers, teachers, writers, artists, scientists, and entrepreneurs, as well as young people just joining the conversation.
The following recent U.S. public diplomacy highlights show the variety of ways in which cultural programming communicates. These highlights, published in January by the Office of the Under Secretary, are here sorted into three categories: Talking, Teaching, and Spreading the Word.
1) Talking — recognizing the people who are (or are likely to become) influential, and bringing them together across borders for focused and purposeful exchange of ideas.
2) Teaching — transferring knowledge and skills that are essential in civic life, political life, and international relations. Cultural programming promotes retention and “useability” of new knowledge through dialogue, debate, and learning-by-doing. Two-way knowledge transfer and “paying know-how forward” are frequent outcomes of cultural programming.
3) Spreading the word – via local media coverage or on digital media. While the previous two genres of cultural programming are designed to make a significant impact on the immediate participants, the purpose of this third type is to spark positive interest among the many.
All the above constitute just a few of the highlights shared by the Under Secretary’s office for January alone. January’s highlights in turn constitute a tiny sliver of the cultural programming that takes place week in, week out at every U.S. Embassy and Consulate around the world. Most of it is targeted to advance specific foreign policy goals, and just about all of it is conceptualized strategically.
Each example is also a reminder that cultural diplomacy IS communication. The U.S. can only benefit from greater use of cultural programming to advance U.S. foreign affairs priorities.